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Title: What To Do When Windows Will Not Bootup Properly Or The Desktop Does Not Show Skill Level: Intermediate
Categories: General Windows
Author: Michael J. Casimir Date Created: November 9, 2006
Pages: 1 Last Modified: Saturday, October 12, 2013 11:12 PM
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overview of the problem Define symptoms of the problem. Define symptoms of the problem. Define all solutions to the problem. Define all solutions to the problem. Define all solutions to the problem.
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When Windows fails to boot up properly it is normally caused by the installation of a program or corrupted device driver which has caused a conflict with one or more other programs. This will no doubt give you plenty of heartache if you're not certain which program caused Windows to not boot up properly.

If you recently installed a program or application and know where it was installed, you may be in much better shape as for as correcting the error. Here are common ways to correct the problem of your computer not completely booting up or not booting up at all. If your computer will not boot-up at all ,hopefully you have made a good emergency boot disk (in Windows 98/ME/2000/XP) and a system recovery disc (in Windows Vista/7/8).

This document is a general overview of what you need to do when your computer won't load the Windows desktop or when Windows fails to start up properly.

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  • An application program installed is causing problems for the operating system.
  • A corrupted or missing device driver is causing problems for the operating system.
  • A virus or spyware attack has compromised the security and integrity of operating system files.
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This troubleshooting document and the troubleshooting steps were produced on a machine with the following specifications.

No data available currently.

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The following solutions may prove useful in resolving the problem described within this page.

Potential Solutions For Users Running Windows 98/ME

PROBLEM: Computer Won't Boot-Up At All

  • Put a bootable floppy disk in the floppy drive and turn on the PC. On some computers, you may have to access the bios and select the Boot priority to your A: drive

  • Save any changes and select "Start Computer without CDROM support" and press Enter.

  • Once you are at the A> prompt,type dir c: and press enter. If your programs and other files are present, try restoring your system Registry by following the steps below.

    • This may repair Windows,the Config.Sys and autoexec.bat files to where the PC may boot up normally. When the files are present, its a good indication of a good hard drive.

  • Type in "fdisk /mbr" and press Enter to restore your master boot record.

  • Type "Scandisk C:" to check the hard drive for errors that have occurred. You can also type "Sys C:" to hopefully restore files needed to boot up your computer.

  • If this still does not resolve the problem you can repeat the first part
    of step one above and select "Start Computer With CDROM Support" to re-install Windows.

PROBLEM: If The PC Won't Boot Past Windows Logo

  • Turn on the computer and immediately press and hold down the CTRL key. Once the startup options appear, release the CTRL key.

  • Select Safe Mode and press Enter. Windows will now boot in safe mode. A limited version of the operating system used to troubleshoot PC problems.

  • If you know what caused your computer not to boot, you can now either change or delete that program.

  • Repair your Registry by selecting Start, Run and typing "scanregw/fix" and press enter. This will fix any damage done to the Registry.

  • You can also restore your registry which replaces your current registry with an earlier copy that was backed up by your computer. Click on Start, Run and type "scanregw /restore" and press Enter.

  • To repair your Windows 98 Registry,hold down the CTRL key as you start the PC and select "Command Prompt Only".Type " scanreg /fix " and press Enter.

  • Type scanreg /restore " to restore a previously saved copy of the Registry.

Potential Solutions For Users Running Windows XP

Make a Windows XP Bootable Floppy,

  1. If You Still Have a Floppy Drive Windows XP users should create a boot disk now by placing a formatted blank diskette in the A: drive.

  2. Open Windows Explorer to the C: drive and select Tools, Folder Options

  3. Select View tab and Ensure show Hidden files and and folders as a tick in the selector box.

  4. On the same View Tab uncheck "Hide Protected Operating System Files (recommended).You will see a warning and click Yes and click OK.

  5. Copy the files ntldr, ntdetect.com and boot.ini onto the disk.

  6. Remove the disk and label it the Windows XP Boot Disk. After making your boot disk, recheck "Hide protected operating system files and folders (recommended)" in the Folder Options dialog box.

  7. To use the disk when Windows XP won't boot, place the disk in the drive, and reboot the computer, Windows simply bypass the basic boot files on the hard drive and continue to boot up.
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PROBLEM: Windows Won't Boot Past The Windows Logo

Use the Last Known Good Configuration Tool To Restore Computer

  1. Start the computer, and then press the F8 key when Windows begins to start. The Windows Advanced Options menu appears. You might have to tap F8 several times before the boot-menu appears. If you miss it wait for the system to restart and try again.

    Accessing the Windows Startmenu in Windows Xp.

  2. Use the ARROW keys to select Last Known Good Configuration (your most recent settings that worked), and then click OK.

    Accessing the Windows Startmenu in Windows Xp.

  3. If a start menu appears, use the ARROW keys to select Microsoft Windows XP, and then click OK

    Accessing the Windows Startmenu in Windows Xp.

  4. Windows XP starts your computer by using the registry information that was saved at the last shutdown.
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Activate System Restore and Attempt To Restore Computer To An Earlier Date.

System Restore is a function introduced with the Windows ME operating system that puts a system back in working order in case problems arise. System Restore reverts a computer's changes back to a specified date available in restore points.

1. Restart the computer.

2. Tap <F8> during startup until the Windows Advanced Options menu appears. If the Windows Advanced Options menu does not appear, restart the computer, and try again.

3. Press the <Down Arrow> until Repair Your Computer is highlighted, and press <Enter>.

4. In the System Recovery Options click to select your language, and click Next.

5. In the System Recovery Options window, log in as a user with administrative rights, and click OK.

6. Click System Restore.

7. In the System Restore window, click Next to display the most recent restore points in chronological order.

8. Click the Show more restore points check box for a complete listing of restore points.

9. Click to select a restore point.

10. A good starting point is to attempt to restore from the most recent restore point. If this fails to correct the problem, then try the next oldest restore point until the issue is resolved. Any software installed after the selected restore point needs to be reinstalled.

11. Click Next and then Finish.

Be prepared when your operating fails to boot.

It would be a great idea to go over this article a few times and print it. Make yourself s notebook and place this and all related articles there. If your computer fails to boot or begins to become unstable, you can refer to these articles to make corrections that are needed.

Be sure to note any changes you make to your Registry and if you're not sure,its best to find a friend that's pc savvy first.

Above all,be certain you back up your registry before making any changes and know how to restore as well.

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