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These documents teach you how to troubleshoot specific problems associated with customizing a Windows environment.
 
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Available Troubleshooting Documents:
Changing Screen Resolution

Windows XP
This document will walk you through the process of configuring video card display settings through the Windows XP display properties window in event that you have problems with your display system.
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Desktop Cleanup Wizard

Removing Unused Icons Off The Desktop

I have Windows XP home edition. My desktop has too many icons that I never use. What do I have to do for those icons not to appear on the desktop?

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Deleting Folders I have Windows XP home edition and Internet Explorer 6.0. In the folder C:\documents and settings\user-name\local settings\temp there is a folder entitled TEMP. Is it safe for me to delete this entire folder.
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Windows Recycle Bin

Files Not Being Transfered To Recycle Bin

My deleted e-mails used to go into the recycle bin. Now, nothing goes into the recycle bin; the e-mails are totally deleted. What do I need to do to send my deleted e-mails to the recycle bin?
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Troubleshooting Categories:
Bootup Problems
Can't boot your PC? Laptop will not power on? Cannot start Windows? These troubleshooting documents will help your resolve bootup errors and problems.
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Software
This section will provide you with answers to general software problems covering a wide range of applications.
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Windows Customization
This section will provide you with answers to problems associated with customizing a Windows environment.
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Windows Driver Issues
This section will provide you with answers to help resolve driver with hardware devices.
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Web Publishing
This section will help you troubleshoot web and ftp publishing.
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Internet and Web
This section will help you troubleshoot common Internet and World Wide Web browsing.
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General Windows
This section contains reference materials that will help you troubleshooting a wide variety of windows.

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Computer Hardware
This section will provide you with answers to PC hardware specific such as a sound card or video card not working properly.
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Codec and Multimedia Troubleshooting
Troubleshoot complex associated with playback and encoding of digital media files in a wide variety of digital video codecs including Xvid and DivX.
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Application Trouleshooting
Troubleshoot related to a specific software application issue.
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Networking
Troubleshoot related to networking in Windows.
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Troubleshooting Checklists:
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